Last Updated: December 21, 2023
1. Introduction Welcome to So Châteaux, managed by Heritage Avenue, headquartered at Strada Memorandumului 20, Cluj Napoca, Romania – Transylvania. These Terms of Service govern your access to and use of the So Châteaux website and its content, including video tours of chateaux and related services.
2. Acceptance of Terms By accessing and using So Châteaux, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of the terms, you may not access the service.
3. User Eligibility You affirm that you are at least 18 years old or have legal parental or guardian consent to use this site, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms.
4. Use of Service So Châteaux provides video tours of chateaux with options for English subtitles and AI Dubbing. Services are available under various subscription plans. Any use of our service for commercial purposes without express written consent is strictly prohibited.
5. Subscription and Payment Users can choose from various subscription plans. Payments are subject to the terms and conditions of the payment processor. Prices and subscription plans may be subject to change.
6. Intellectual Property Rights All content provided on So Châteaux, including videos, graphics, and text, is the property of Heritage Avenue or its content suppliers and protected by international copyright laws.
7. User Conduct Users agree not to misuse the service or help anyone else do so. You agree not to redistribute, reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
8. Limitation of Liability Heritage Avenue will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the services.
9. Changes to Terms We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.
10. Refund Policy
We are confident in the value and quality of our subscription plans. If, for any reason, you are not satisfied with your subscription, we offer a 7-day money-back guarantee, no questions asked. To request a refund, please send an email to contact@sochateaux.com within 7 days of your subscription date. We will process your refund promptly.
Please note:
- Refunds will be issued to the original payment method.
- Refund requests made after the 7-day period will not be eligible.
- This refund policy applies only to subscription plans and not to individual video tour purchases.
11. Contact Us For any questions about these Terms, please contact us at contact@sochateaux.com.